Book contents
- Frontmatter
- Dedication
- Contents
- List of figures and tables
- Contributors
- Acknowledgements
- Introduction: getting the measure of analytics and metrics
- 1 Library data: big and small
- 2 Data-driven collections management
- 3 Using data to demonstrate library impact and value
- 4 Going beyond the numbers: using qualitative research to transform the library user's experience
- 5 Web and social media metrics for the cultural heritage sector
- 6 Understanding and managing the risks of analytics
- 7 Conclusion: towards a data-driven future?
- Index
- Frontmatter
- Dedication
- Contents
- List of figures and tables
- Contributors
- Acknowledgements
- Introduction: getting the measure of analytics and metrics
- 1 Library data: big and small
- 2 Data-driven collections management
- 3 Using data to demonstrate library impact and value
- 4 Going beyond the numbers: using qualitative research to transform the library user's experience
- 5 Web and social media metrics for the cultural heritage sector
- 6 Understanding and managing the risks of analytics
- 7 Conclusion: towards a data-driven future?
- Index
Summary
- Type
- Chapter
- Information
- Library Analytics and MetricsUsing Data to Drive Decisions and Services, pp. xiii - xxiiPublisher: FacetPrint publication year: 2015