Skip to main content Accessibility help
×
Hostname: page-component-78c5997874-mlc7c Total loading time: 0 Render date: 2024-11-06T02:35:46.373Z Has data issue: false hasContentIssue false

2 - Reviewing policies for harmonizing work, family, and personal life

from Part I - Describing different work–life policies, policy development, and pitfalls

Published online by Cambridge University Press:  22 September 2009

Paula Caligiuri
Affiliation:
Rutgers University, New Jersey
Steven A. Y. Poelmans
Affiliation:
Assistant Professor IESE Business School, Spain
Barbara Beham
Affiliation:
Post-Doctoral Research Fellow University of Hamburg, Germany
Steven A. Y. Poelmans
Affiliation:
IESE Business School, Barcelona
Get access

Summary

In order to better align business needs to the needs of employees with caring responsibilities, companies have started to implement family-supportive human resource (HR) policies over the last years referred to as work–life policies, work–family policies, or work–family arrangements in this chapter. Work–life policies and benefits are the most visible indicators of a family-responsible workplace and can be defined as any employer sponsored facilities and benefits, designed to support the combination of paid work and family responsibilities of its employees (den Dulk, Van Doorne-Huiskes, & Schippers, 1999). Work–life policies aim at enhancing the ability of employees to manage competing demands from work and personal interests and to alleviate work–family conflict.

Poelmans and Sahibzada (2004) proposed a model of four main decisions that managers need to consider when thinking about the implementation of a work–life program in their company. The central question of the first decision, the adoption decision, is whether and when to start incorporating work–life programs. Companies do not exist in a vacuum. The social, economic, legal, and technological contexts as well as the political dimension need to be carefully reviewed and incorporated into this decision. In the design decision, the right constellation of human resource policies needs to be selected according to business requirements and workforce needs. The implementation decision focuses on how to implement and diffuse these policies within the firm, how to secure managerial support for the program, and how to stimulate cultural change within the company.

Type
Chapter
Information
Harmonizing Work, Family, and Personal Life
From Policy to Practice
, pp. 39 - 77
Publisher: Cambridge University Press
Print publication year: 2008

Access options

Get access to the full version of this content by using one of the access options below. (Log in options will check for institutional or personal access. Content may require purchase if you do not have access.)

References

Allen, T. D. (2001). Family-supportive work environments: The role of organizational perceptions. Journal of Vocational Behavior, 58, 414–435.CrossRefGoogle Scholar
Allen, T. D., Herst, D. E. L., Bruck, C. S., & Sutton, M. (2000). Consequences associated with work-to-family conflict: A review and agenda for future research. Journal of Occupational Health Psychology, 5, 278–308.CrossRefGoogle ScholarPubMed
Arthur, M. M. (2003). Share price reactions to work–family initiatives: An institutional perspective. Academy of Management Journal, 46(4), 497–505.Google Scholar
Aryee, S. (1992). Antecedents and outcomes of work–family conflict among married professional women: Evidence from Singapore. Human Relations, 45, 8.CrossRefGoogle Scholar
Bailyn, L. (2002). Time in organizations: Constraints on, and possibilities for gender equity in the workplace. In Burke, R. J. & Nelson, D. L. (eds), Advancing Women's Careers. New York: Blackwell.Google Scholar
Bailyn, L. & Harrington, M. (2004). Redesigning work for work–family integration. Community, Work & Family, 7(2), 197–208.CrossRefGoogle Scholar
Baltes, B. B., Huff, T. E., Wright, J. A., & Neuman, G. A. (1999). Flexible and compressed workweek schedules: A meta-analysis of their effects on work-related criteria. Journal of Applied Psychology, 84, 496–513.CrossRefGoogle Scholar
Barnett, R. C. (2003). Reduced hours work/part-time work. Sloan Work and Family Research Network. Retrieved March 3, 2005, from www.bc.edu/bc_org/avp/wfnetwork/rft/wfpedia/wfpRHWent.html
Barnett, R. C. & Hyde, J. S. (2001). Women, men, work and family: An expansionist theory. American Psychologist, October, 781–796.CrossRefGoogle Scholar
Bedeian, A. G., Burke, B. G., & Moffet, R. G. (1988). Outcomes of work–family conflict among married male and female professionals. Journal of Management, 14(3), 475–491.CrossRefGoogle Scholar
Blackwell, L. (2001). Occupational sex segregation and part-time work in modern Britain. Gender, Work & Organization, 8, 146–162.CrossRefGoogle Scholar
Blank, R. M. (1990). Are part-time jobs bad jobs In Burtless, G. (ed.), A Future of Lousy JobsWashington, DC: The Brookings Institute.Google Scholar
Boles, J. S., Johnstone, M. W., & Hair, J. H. (1997). Role stress, work–family conflict, and emotional exhaustion: Inter-relationship and effects on some work-related consequences. Journal of Personal Selling and Sales Management, Winter, 17–28.Google Scholar
Burke, R. J. (1988). Some antecedents and consequences of work–family conflict. Journal of Social Behavior and Personality, 3(4), 287–302.Google Scholar
Casper, W. & Buffardi, L. C. (2004). Work–life benefits and job pursuit intentions: The role of anticipated organizational support. Journal of Vocational Behavior, 65, 391–410.CrossRefGoogle Scholar
Christensen, K. E. & Staines, G. L. (1990). Flextime: A viable solution to work/family conflictJournal of Family Issues, 11, 455–467.CrossRefGoogle Scholar
Dulk, L. (2001). Work–Family Arrangements in Organizations: A Cross-National Study in The Netherlands, Italy, the United Kingdom and Sweden. Amsterdam: Rozenberg Publishers.Google Scholar
den Dulk, L. (2005). Workplace work–family arrangements: A study and explanatory framework of differences between organizational provisions in different welfare states. In Poelmans, S. (ed.), Work and Family: An International Research Perspective. New York: Lawrence Erlbaum Associates Inc.Google Scholar
Dulk, L., Doorne-Huiskes, A., & Schippers, J. (eds). (1999). Work–Family Arrangements in Europe. Amsterdam: Thela Thesis.Google Scholar
Dunham, R. B., Pierce, J. L., & Castanda, M. B. (1987). Alternative work schedules: Two field quasi-experiments. Personnel Psychology, 40, 215–242.CrossRefGoogle Scholar
Epstein, C. F., Seron, C., Oglensky, B., & Saute, R. (1999). The Part-Time Paradox: Time Norms, Professional Lives, Family, and Gender. New York: Routledge.Google Scholar
Esping-Anderson, G. (1999). Social Foundations of Postindustrial Economies.New York: Oxford University Press.CrossRefGoogle Scholar
Frone, M. R. (2000). Work–family conflict and employee psychiatric disorders: The national Comorbidity Survey. Journal of Applied Psychology, 85(6), 888–895.CrossRefGoogle ScholarPubMed
Frone, M. R. (2003). Work–family balance. In Quick, J. C. & Tetrick, L. E. (eds), Handbook of Occupational Health Psychology. Washington, DC: American Psychological Association.CrossRefGoogle Scholar
Frone, M. R., Russell, M., & Cooper, M. L. (1992). Antecedents and outcomes of work–family conflict: Testing a model of the work–family interface. Journal of Applied Psychology, 77, 65–78.CrossRefGoogle ScholarPubMed
Frone, M. R., Russell, M., & Cooper, M. L. (1997). Relations of work–family conflict to health outcomes: A four-year longitudinal study of employed parents. Journal of Occupational and Organizational Psychology, 70, 325–335.CrossRefGoogle Scholar
Galinsky, E., Friedman, D. E., & Hernandez, C. A. (1991a). The Corporate Reference Guide to Work–Family Programs. New York: Families and Work Institute.Google Scholar
Galinsky, E., Friedman, D. E., & Hernandez, C. A. (1991b). Work–Family Programs. New York: Families and Work Institute.Google Scholar
Galinsky, E. & Johnson, A. A. (1998). Reframing the Business Case for Work–Life Initiatives. New York: Families and Work Insitute.Google Scholar
Goode, W. J. (1960). A theory of role strain. American Sociological Review, 25(4), 483–496.CrossRefGoogle Scholar
Goodstein, J. D. (1994). Institutional pressures and strategic responsiveness: Employer involvement in work–family issues. Academy of Management Journal, 37(2), 350–382.Google Scholar
Gottlieb, B. H., Kelloway, E. K., & Barnham, E. (1998). Flexible Work Arrangements: Managing the Work–Family Boundary. New York: John Wiley & Sons.Google Scholar
Grandey, A. A. (2001). Family friendly policies: Organizational justice perceptions of need-based allocations. In Cropanzano, R. (ed.), Justice in the Workplace: From Theory to Practice (Vol. 2, pp. 145–173). Mahwah, NJ: Erlbaum.Google Scholar
Greenhaus, J. H. & Beutell, N. J. (1985). Sources of conflict between work and family roles. Academy of Management Review, 10(1), 76–88.CrossRefGoogle Scholar
Greenhaus, J. H. & Powell, G. N. (2005). When work and family are allies: A theory of work–family enrichment. Academy of Management Review, 31, 1–21.Google Scholar
Grosswald, B., Ragland, D., & Fisher, J. M. (2001). Critique of U.S. work/family programs and policies. Journal of Progressive Human Services, 12(1), 53–81.CrossRefGoogle Scholar
Higgins, C. A., Duxbury, L., & Irving, R. H. (1992). Work–family conflict in the dual-career family. Organizational Behavior and Human Decision Processes, 51, 51–75.CrossRefGoogle Scholar
Hofferth, S. L. (1996). Effects of public and private policies on working after childbirth. Work and Occupations, 23, 378–404.CrossRefGoogle Scholar
Honeycutt, T. L. & Rosen, B. (1997). Family friendly human resource policies, salary levels, and salient identity as predictors of organizational attraction. Journal of Vocational Behavior, 50, 271–290.CrossRefGoogle Scholar
Hyland, M. M. (2003). Flextime. Sloan Work and Family Research Network. Retrieved March 1, 2005, from www.bc.edu/bc_org/avp/wfnetwork/rft/wfpedia/wfpFlxent.html
Judiesch, M. K. & Lyness, K. S. (1999). Left behind The impact of leaves of absence on managers' career success. Academy of Management Journal, 42, 641–651.Google Scholar
Kahn, R. L., Wolfe, D. M., Quinn, R., Snoek, J. D., & Rosenthal, R. A. (1964). Organizational Stress. New York: Wiley.Google Scholar
Kossek, E. E. (2003). Telecommuting. The Sloan Work and Family Research Network. Retrieved 03.03., 2005, from www.bc.edu/bc_org/avp/wfnetwork/rft/wfpedia/wfpTCent.html
Kossek, E. E., Dass, P., & DeMarr, B. (1994). The dominant logic of employer-sponsored work and family initiatives: Human resource managers' institutional role. Human Relations, 47(9), 1121–1149.CrossRefGoogle Scholar
Kossek, E. E. & Nichol, V. (1992). The effects of on-site child care on employee attitudes and performance. Personnel Psychology, 45, 485–509.CrossRefGoogle Scholar
Kossek, E. E. & Ozeki, C. (1998). Work–family conflict, policies, and the job-life satisfaction relationship: A review and directions for organizational behavior–human resources research. Journal of Applied Psychology, 83 (2), 139–149.CrossRefGoogle Scholar
Lambert, S. (1990). Processes linking work and family: A critical review and research agenda. Human Relations, 43(3), 239–257.CrossRefGoogle Scholar
Lewis, J. & Astrom, G. (1992). Equality, difference, and state welfare: Labor market and family policies in Sweden. Feminist Studies, 18, 59–73.CrossRefGoogle Scholar
Lewis, S. (1997a). European Perspectives of Work and Family Issues. Boston: The Center for Work & Family.Google Scholar
Lewis, S. (1997b). Family friendly employment policies: A route to changing organizational culture or playing about at the marginsGender, Work & Organization, 4, 13–23.CrossRefGoogle Scholar
Lyness, K. S. & Thompson, D. E. (1997). Above the glass ceiling A comparison of matched samples of female and male executives. Journal of Applied Psychology, 82, 359–375.CrossRefGoogle ScholarPubMed
Marks, S. R. (1977). Multiple roles and role strain: Some notes on human energy, time and commitment. American Sociological Review, 41, 921–936.CrossRefGoogle Scholar
Meyer, C. S., Mukerjee, S., & Sestero, A. (2001). Work–family benefits: Which one maximizes profits?Journal of Managerial Issues, 13(1), 28–44.Google Scholar
Miller, J. (2005). Get a life!Fortune Magazine, 152.Google ScholarPubMed
Milliken, F. J. & Dunn-Jensen, L. M. (2005). The changing time demands of managerial and professional work: Implications for managing the work–life boundary. In Kossek, E. E. & Lambert, S. (eds), Work and Life Integration: Organizational, Cultural, and Individual Perspectives. Mahwah, NJ: Lawrence Erlbaum Associates.Google Scholar
Milliken, F. J., Dutton, J. E., & Beyer, J. M. (1990). Understanding organizational adaptation to change: The case of work–family issues. Human Resource Planning, 13, 91–107.Google Scholar
Milliken, F. J., Martins, L. L., & Morgan, H. (1998). Explaining organisational responsiveness to work–family issues: The role of human resource executives as issue interpreters. Academy of Management Journal, 41(5), 580–592.Google Scholar
Morgan, H. & Milliken, F. J. (1992). Keys to action: Understanding differences in organizations' responsiveness to work-and-family issues. Human Resource Management Journal, 31, 227–248.CrossRefGoogle Scholar
Netemeyer, R. G., Boles, J. S., & McMurrian, R. (1996). Development and validation of work–family conflict and family–work conflict scales. Journal of Applied Psychology, 81, 400–410.CrossRefGoogle Scholar
Nowicki, C. (2003). Family and Medical Leave Act. Sloan Work and Family Research Network. Retrieved January 20, 2006, from http://wfnetwork.bc.edu/encyclopedia_entry.phpid=234&area=academics
O'Driscoll, M., Poelmans, S., Spector, P. E., Cooper, C. L., Allen, T. D., & Sanchez, J. I. (2004). The buffering effect of family-responsive interventions, perceived organizational and supervisor support in the work–family conflict–strain relationship. International Journal of Stress Management, 10(4), 326–344.CrossRefGoogle Scholar
OECD. (2001). Employment Outlook 2001: OECD.
Osterman, P. (1995). Work–family programs and the employment relationship. Administrative Science Quarterly, 40, 681–700.CrossRefGoogle Scholar
Parasuraman, S., Purohit, Y. S., Godshalk, V. M., & Beutell, N. J. (1996). Work and family variables, entrepreneurial career success, and psychological well-being. Journal of Vocational Behavior, 48, 275–300.CrossRefGoogle Scholar
Perry-Smith, J. E. & Blum, T. (2000). Work–family human resource bundles and perceived organizational performance. Academy of Management Journal, 43(5), 1107–1117.Google Scholar
Peters, P. & Dulk, L. (2003). Cross-cultural differences in managers' support for home-based telework. International Journal of Cross Cultural Management, 3(3), 333–350.CrossRefGoogle Scholar
Plantenga, J. & Remery, C. (2005). Reconciliation of Work and Private Life: A Comparative Review of Thirty European Countries. Luxembourg: European Commission.Google Scholar
Poelmans, S. (2001). Cómo armonizar trabajo y familia en el nuevo siglo. In Paradigmas del liderazgo How to harmonize work and family in the new century. Paradigms of leadership] pp. 195–211. Barcelona: IESE Publishing.Google Scholar
Poelmans, S. & Beham, B. (2005a). A conceptual model of antecedents and consequences of managerial work/life policy allowance decisions. Paper presented at the Inaugural Conference of the International Center of Work and Family, International Research of Work and Family: From Policy to Practice, Barcelona.
Poelmans, S. & Beham, B. (2005b). La gestion del equilibrio entre trabajo y familia. In Bonache, J. & Cabrera, A. (eds), Dirección de personas (2nd ed.). Madrid: Prentice Hall.Google Scholar
Poelmans, S., Chinchilla, N., & Cardona, P. (2003). Family-friendly HRM policies and the employment relationship. International Journal of Manpower, 24(3), 128–147.CrossRefGoogle Scholar
Poelmans, S. & Sahibzada, K. (2004). A multi-level model for studying the context and impact of work–family policies and culture in organizations. Human Resource Management Review, 14, 409–431.CrossRefGoogle Scholar
Powell, G. N. & Mainiero, L. A. (1999). Managerial decision making regarding alternative work arrangements. Journal of Occupational and Organizational Psychology, 72, 41–56.CrossRefGoogle Scholar
Rasmussen, E., Lind, J., & Visser, J. (2004). Divergence in part-time work in New Zealand, the Netherlands, and Denmark. British Journal of Industrial Relations, 42, 637–658.CrossRefGoogle Scholar
Rau, B. L. (2003). Flexible work arrangements. Sloan Work and Family Research Network. Retrieved March 3, 2005, from www.bc.edu/bc_org/avp/wfnetwork/rft/wfpedia/wfpFWAent.html
Rau, B. L. & Hyland, M. M. (2002). Role conflict and flexible work arrangements: The effects on applicant attraction. Personnel Psychology, 55, 111–136.CrossRefGoogle Scholar
Rodgers, C. (1992). The flexible workplace: What have we learned?Human Resource Management, 31, 183–199.CrossRefGoogle Scholar
Rothausen, T. J., Gonzalez, J. A., Clarke, N. E., & O'Dell, L. L. (1998).Family-friendly backlash – Fact or fiction? The case of organizations' on-site child care centers. Personnel Psychology, 51, 685–705.CrossRefGoogle Scholar
Rudd, E. (2004). Family leave: A policy concept made in America. Sloan Work and Family Research Network. Retrieved January 20, 2006, from http://wfnetwork.bc.edu/encyclopedia_entry.phpid=233&area=academics
Scandura, T. A. & Lankau, M. J. (1997). Relationship of gender, family responsibility and flexible work hours to organizational commitment and job satisfaction. Journal of Organizational Behavior, 18, 377–391.3.0.CO;2-1>CrossRefGoogle Scholar
Shinn, M., Wong, N. W., Simko, P. A., & Ortiz-Torres, B. (1989). Promoting well-being of working parents: Coping, social support, and flexible schedules. American Journal of Community Psychology, 17, 31–55.CrossRefGoogle Scholar
SIBIS (2003). SIBIS Pocket Book 2002/03.Bonn: empirica GmbH.Google Scholar
Sieber, S. (1974). Toward a theory of role accumulation. American Sociological Review, 39, 567–578.CrossRefGoogle Scholar
Thomas, L. & Ganster, D. (1995). Impact of family-supportive work variables on work–family conflict and strain: a control perspective. Journal of Applied Psychology, 1, 6–15.CrossRefGoogle Scholar
Thompson, C. A., Beauvais, L. L., & Lyness, K. S. (1999). When work–family benefits are not enough: The influence of work–family culture on benefit utilization, organizational attachment, and work–family conflict. Journal of Vocational Behavior, 54, 392–415.CrossRefGoogle Scholar
Tombari, N. & Spinks, N. (1999). The work/family interface at Royal Bank Financial Group: Successful solutions – a retrospective look at lessons learned. Women in Management Review, 14(5), 186–193.CrossRefGoogle Scholar
US Department of Labor (2000). Telework and the New Workplace of the 21st Century.Washington, DC: Government Printing Office.Google Scholar
Waldfogel, J. (1998). The family gap for young women in the United States and Britain: Can maternity leave make a difference?Journal of Labor Economics, 16, 505–545.CrossRefGoogle Scholar
*Abbott – www.workingmother.com/abbott.html
*Accenture – www.workingmother.com/accenture.html
*Allianz – www.fast-4ward.de/base/show_article.phpa=355
*Avon – www.workingmother.com/avon.html
*Bosch Group – www.fast-4ward.de/base/show_article.phpa=238
*Bristol-Meyers Squibb – www.workingmother.com/bristolmyers.html
*Castle Press – Juggling Work with Life (2005). www.graphicartsfnonthlv.com
*Citigroup – www.workingmother.com/citigroup.html
*Communi Corp – Juggling Work with Life (2005). www.graphicartsfnonthlv.com
*Credit Swiss First Boston – www.workingmother.com/csfb.html
*Deutsche Bank – http://career.deutsche-bank.com/wms/dbhr/index.phplanguage=1&ci=3184
*Eli Lilly – www.workingmother.com/elililly.html
*Familienservice pme – www.familienservice.de/xi-400-0-1000-98-0-de.html
*Fleet Financial Group – Bailyn, L., Rayman, P., Bengtsen, D., Carré, F., & Tierney, M. (2001). Fleet Financial and Radcliffe explore paths of work/life integration. Journal of Organizational Excellence, 49–64.CrossRefGoogle Scholar
*Fraport AG – Bundesministerium für Familien, Senioren, Frauen und Jugend (2003). Betriebswirtschaftliche Effekte familienfreundlicher Maßnahmen.
*General Mills – www.workingmother.com/generalmills.html
*Gres de Valls – Chinchilla, N. & Poelmans, S. (2001). The Adoption of Family-Friendly HRM Policies: Competing for Scarce Resources in the Labour Market. Research paper No. 438. Barcelona: IESE Publishing.
*Happy Ltd – Meet the needs of work–life balance. www.businesslink.gov.uk/bdotg/action/detailr.s=sc&type=CASE%20STUDIES&itemId=1075431613#
*Hewlett Packard – Chinchilla, N., Poelmans, S., León, C., & Tarrés, J. B. (2005). Guía de Buenas Prácticas de la Empresa Flexible. Communidad de Madrid.
*IBM – Giue, J. & Petrescu, O. The IBM Case. Chapter 5 this volume.
*JetBlue – Miller, J. (2005). Get a life!Fortune Magazine, 152.Google ScholarPubMed
*Johnson & Johnson – www.workingmother.com/jnj.html
*Jones Lang LaSalle – Implementing work–life balance at Jones Lang LaSalle (2003). HR at Work, 2, 2.
JPMorgan Chase* – www.workingmother.com/jpmorgan.html
*Land Registry – Vowler, J. (2005). A flexible benefits scheme is key to staff loyalty. Computer Weekly.
*Lilly Laboratorios – Chinchilla, N., Poelmans, S., León, C., & Tarrés, J. B. (2005). Guía de Buenas Prácticas de la Empresa Flexible. Communidad de Madrid.
*Manor Group – www.familienplattform.ch/familienplattform/unternehmen-manor.htm
*Nike – taken from Professor Poelmans's consulting practice.
*Novartis – www.workingmother.com/novartis.html
*Pearson NCS – Juggling work with life (2005). www.graphicartsfnonthlv.com
*Prudential Financial – www.workingmother.com/prudential.html
*Royal Bank Financial Group – Tombari, N. & Spinks, N. (1999). The work/family interface at Royal Bank Financial Group: successful solutions – a retrospective look at lessons learned. Women in Management Review, 14(5), 186–193.CrossRefGoogle Scholar
*Schering-Plough – www.workingmother.com/schering.html
*Technical University in Berlin – www.tu-berlin.de/presse/tui/95jun/jobshari.html
*TYF Group – Benefits of flexible working www.businesslink.gov.uk/bdotg/action/detailtype=CASE%20STUDIES&itemId= 1075398836&r.l3=1074409708&r.l2=1073858908&r.t=CASE%20STUDIES&r.i=1075431613&r.l1=1073858787&r.s=rg
*University of Marburg – www.tu-berlin.de/presse/tui/95jun/jobshari.html
*Vaude – www.fast-4ward.de/base/show_article.phpa=495

Save book to Kindle

To save this book to your Kindle, first ensure [email protected] is added to your Approved Personal Document E-mail List under your Personal Document Settings on the Manage Your Content and Devices page of your Amazon account. Then enter the ‘name’ part of your Kindle email address below. Find out more about saving to your Kindle.

Note you can select to save to either the @free.kindle.com or @kindle.com variations. ‘@free.kindle.com’ emails are free but can only be saved to your device when it is connected to wi-fi. ‘@kindle.com’ emails can be delivered even when you are not connected to wi-fi, but note that service fees apply.

Find out more about the Kindle Personal Document Service.

Available formats
×

Save book to Dropbox

To save content items to your account, please confirm that you agree to abide by our usage policies. If this is the first time you use this feature, you will be asked to authorise Cambridge Core to connect with your account. Find out more about saving content to Dropbox.

Available formats
×

Save book to Google Drive

To save content items to your account, please confirm that you agree to abide by our usage policies. If this is the first time you use this feature, you will be asked to authorise Cambridge Core to connect with your account. Find out more about saving content to Google Drive.

Available formats
×