The true power of swift, even flow can only come by demonstrating how it can help managers solve important, and perplexing, problems. Here begins the second part of this book where swift, even flow gets applied to a variety of situations.

In this chapter, we deal with how swift, even flow can provide managers with expansive visions about their processes. First, three diverse settings are investigated: two in service industries and one in manufacturing. All three companies involved have been very successful, with clear, distinctive visions as to what operations can do to enhance productivity and profit. In each case, swift, even flow is at the root of their visions. Lastly, a different type of vision is explored, that of using swift, even flow to alter how cost accounting is done.