Book contents
- Gender and Technology at Work
- Gender and Technology at Work
- Copyright page
- Contents
- Preface
- 0 Introduction
- Part I Gender and Technology
- Part II Gender and Technology at the Workplace
- 4 Women and Machines in the Factory
- 5 Office Automation and the Redesign of Work
- 6 Beyond the Office
- 7 AI-Based Technologies
- 8 The Computerization of Care Work
- 9 The Gendering of Computer Work
- Part III Gender and Design
- Postscript
- References
- Index
7 - AI-Based Technologies
New Forms of Invisibility and the ‘Ironies of Automation’
from Part II - Gender and Technology at the Workplace
Published online by Cambridge University Press: 28 March 2024
- Gender and Technology at Work
- Gender and Technology at Work
- Copyright page
- Contents
- Preface
- 0 Introduction
- Part I Gender and Technology
- Part II Gender and Technology at the Workplace
- 4 Women and Machines in the Factory
- 5 Office Automation and the Redesign of Work
- 6 Beyond the Office
- 7 AI-Based Technologies
- 8 The Computerization of Care Work
- 9 The Gendering of Computer Work
- Part III Gender and Design
- Postscript
- References
- Index
Summary
This chapter follows the debate of data work, without which AI-based technologies would not exist. It introduces concepts that capture bias in datasets and algorithms from a feminist data ‘ethics of care’ approach and discusses approaches to avoid or countervail bias. The chapter then turns to work and the question how to make AI-based technologies work in practice. Examples, most of them from IT development and health care, help understand the centrality of care, trust, and human–algorithm collaborations, what is often called ‘the human in the loop’, as key elements determining the usefulness of AI-based systems and tools to work. Trust and care are central to data and algorithmic stewardship, which will need to be mobilized in relation to AI and machine learning if we are going to achieve gender justice in future work processes.
- Type
- Chapter
- Information
- Gender and Technology at WorkFrom Workplace Studies to Social Justice in Design, pp. 176 - 198Publisher: Cambridge University PressPrint publication year: 2024