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10 - The Difficult Patient

Published online by Cambridge University Press:  05 November 2015

Catherine Marco
Affiliation:
Wright State University, Ohio
Raquel Schears
Affiliation:
Mayo Clinic Emergency Medicine, Minnesota
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Publisher: Cambridge University Press
Print publication year: 2015

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References

For Further Reading

Anstett, R. (1980). The difficult patient and the physician-patient relationship. Journal of Family Practice, 11, 281288.Google ScholarPubMed
Baruch, J. (2007). Fourteen stories: Doctors, patients, and other strangers. Kent, OH: Kent State University Press.Google Scholar
Beauchamp, T. L., & Childress, J. F. (2001). Principles of biomedical ethics. New York: Oxford University Press.Google Scholar
Council on Ethical and Judicial Affairs. (2014). AMA code of medical ethics. www.ama-assn.org/ama/pub/physicianresources/medical-ethics/code-medical-ethics.pageGoogle Scholar
Fiester, A. (2012). The “difficult” patient reconceived: An expanded moral mandate for clinical ethics. American Journal of Bioethics, 12(5), 27.CrossRefGoogle Scholar
Groves, J. E. (1978). Taking care of the hateful patient. New England Journal of Medicine, 298(16), 883887.CrossRefGoogle ScholarPubMed
Hahn, S. R., Kroenke, K., Spitzer, R. L., Brody, D., Williams, J. B., Linzer, M., deGruy, F. V., 3rd. (1996). The difficult patient: Prevalence, psychopathology, and functional impairment. Journal of General Internal Medicine, 11, 18.CrossRefGoogle ScholarPubMed
Hanke, N. (1984). The problem patient. In Dubin, W. R., Hanke, N., & Nickens, H. W. (Eds.), Psychiatric emergencies: Clinics in emergency medicine (Vol. 4, pp. 153168). New York: Churchill Livingstone.Google Scholar
Harrison, D. W., & Vissers, R. J.. (1997). Approach to the difficult patient in the emergency department. In Rosen, P., Barkin, R., Danzl, D. F., et al. (Eds.), Emergency medicine: Concepts and clinical practice (4th ed., pp. 28412852). St. Louis: Mosby-Year Book.Google Scholar
Krebs, E. E., Garrett, J. M., & Konrad, T. R. (2006). The difficult doctor? Characteristics of physicians who report frustration with patients: An analysis of survey data. BMC Health Services Research, 6, 128135.CrossRefGoogle ScholarPubMed
Mayer, M. L. (2008). On being a ‘difficult’ patient. Health Affairs, 27(5), 14161421.CrossRefGoogle ScholarPubMed
McCulloch, J., Ramesar, S., & Peterson, H. (1998). Psychotherapy in primary care: The BATHE technique. American Family Physician, 57(9), 21312134.Google ScholarPubMed
Simon, J. R., Dwyer, J., & Goldfrank, L. R. (1999). The difficult patient. Emergency Medicine Clinics of North America, 17(2), 353370.CrossRefGoogle ScholarPubMed

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