Skip to main content Accessibility help
×
Hostname: page-component-586b7cd67f-g8jcs Total loading time: 0 Render date: 2024-11-22T19:27:36.196Z Has data issue: false hasContentIssue false

5.4 - Occupational Stress and Traumatic Stress

from Part V - Civil Proceedings

Published online by Cambridge University Press:  02 December 2021

Jennifer M. Brown
Affiliation:
London School of Economics and Political Science
Miranda A. H. Horvath
Affiliation:
University of Suffolk
Get access

Summary

This chapter reviews the evidence, theories, and treatments for both occupational and traumatic stress commonly experienced by criminal justice service workers (i.e., police, corrections workers, etc). Due to the nature and structure of their work, criminal justice service workers are at a high-risk of experiencing occupational stress and/or traumatic stress, and this chapter reviews the effective treatment options to counter these stress experiences. The chapter identifies the key causes (antecedents) of both occupational and traumatic stress for criminal justice service workers, and the symptoms and consequences these experiences commonly produce. We also discuss the key theoretical explanations of these stress experiences, and issues such as vicarious trauma, moral injury and chronic stress reactions. The final section in this chapter discusses common interventions and treatments to manage these stress experiences, including: Employee Assistance Programs, Critical Incident Stress Management, peer support, psychological first-aid, the first responder toolkit, and acceptance and commitment therapy.

Type
Chapter
Information
Publisher: Cambridge University Press
Print publication year: 2021

Access options

Get access to the full version of this content by using one of the access options below. (Log in options will check for institutional or personal access. Content may require purchase if you do not have access.)

References

Allison, P., Mnatsakanova, A., Fekedulegn, D. B., Violanti, J. M., Charles, L. E., Hartley, T. A., … & Miller, D. B. (2019). Association of occupational stress with waking, diurnal, and bedtime cortisol response in police officers. American Journal of Human Biology, 31(6), e23296.CrossRefGoogle ScholarPubMed
Allison, P., Mnatsakanova, A., McCanlies, E., Fekedulegn, D., Hartley, T. A., Andrew, M. E., & Violanti, J. M. (2019). Police stress and depressive symptoms: role of coping and hardiness. Policing: An International Journal, 43(2), 247–261.CrossRefGoogle Scholar
Amaranto, E., Steinberg, J., Castellano, C., & Mitchell, R. (2003). Police stress interventions. Brief Treatment and Crisis Interventions, 3(1), 4753.Google Scholar
American Psychiatric Association. (2013). Diagnostic and statistical manual of mental disorders (5th ed). Arlington, VA.Google Scholar
Armitage, R. (2017). Police Suicide: Risk Factors and Intervention Measures. Taylor & Francis.Google Scholar
A-Tjak, J.G.L., Davis, M.L., Morina, N., Powers, M.B., Smits, J.A.J, & Emmelkamp, P.M.G. (2015) A meta-analysis of the efficacy of acceptance and commitment therapy for clinically relevant mental and physical health problems. Psychotherapy and Psychosomatics, 84 (1), 3036.CrossRefGoogle ScholarPubMed
Berg, A. M., Hem, E., Lau, B., Haseth, K., & Ekeberg, O. (2005). Stress in the Norwegian police service. Occupational Medicine, 55(2), 113120.Google Scholar
Biggs, A., & Brough, P. (2017). Effects of police culture and support on work and non-work outcomes. In Burke, R. (Editor Ed.). Stress in policing: Sources, consequences, and interventions (pp. 309322). Taylor & Francis.Google Scholar
Biggs, A., Brough, P., & Barbour, J. P. (2014b). Enhancing work-related attitudes and work engagement: A quasi-experimental study of the impact of an organizational intervention. International Journal of Stress Management, 21(1), 4368.CrossRefGoogle Scholar
Biggs, A., Brough, P., & Barbour, J. (2014c). Relationships of individual and organizational support with engagement: Examining various types of causality in a three-wave study. Work & Stress, 28(3), 236254.Google Scholar
Biggs, A., Brough, P., & Drummond, S. (2017). Lazarus and Folkman’s psychological stress and coping theory. In Cooper, C. L. & Quick, J. (Eds.), The handbook of stress and health: A guide to research and practice (pp. 351364). Wiley.Google Scholar
Blake, D. D., Weathers, F. W., Nagy, L. M., Kaloupek, D. G., Klauminzer, G., Charney, D. S., & Keane, T. M. (1990). A clinical rating scale for assessing current and lifetime PTSD: The CAPS-1. Behavior Therapist, 18, 187188.Google Scholar
Bledsoe, B. E. (2003). Critical incident stress management (CISM): Benefit or risk for emergency services. Prehospital Emergency Care, 7(2), 272279.Google Scholar
Bond, F. W., Hayes, S. C., & Barnes-Holmes, D. (2006). Psychological flexibility, ACT and organizational behavior. Journal of Organizational Behavior Management, 26, 2554.Google Scholar
Borges, L. M. (2019). A service member’s experience of acceptance and commitment therapy for moral injury (ACT-MI) via telehealth. Journal of Contextual Behavioral Science, 13, 134140.CrossRefGoogle Scholar
Brough, P. (2004). Comparing the influence of traumatic and organisational stressors upon the psychological health of police, fire and ambulance officers. International Journal of Stress Management, 11(3), 227244.Google Scholar
Brough, P., & Biggs, A. (2015a). Job demands x job control interaction effects: Do occupation-specific job demands increase their occurrence? Stress & Health, 31(2), 138149.Google Scholar
Brough, P., & Biggs, A. (2015b). The highs and lows of occupational stress intervention research: Lessons learnt from collaborations with high-risk industries. In Karanika-Murray, M. & Biron, C. (Eds.), Derailed organizational stress and well-being interventions: Confessions of failure and solutions for success (pp. 263270). Springer.CrossRefGoogle Scholar
Brough, P., & Frame, R. (2004). Predicting police job satisfaction, work well-being and turnover intentions: The role of social support and police organisational variables. New Zealand Journal of Psychology, 33(1), 816.Google Scholar
Brough, P., & Westman, M. (2018). Crossover, culture, and dual-earner couples. In Shockley, K., Shen, W., & Johnson, R. (Eds.), The Cambridge handbook of the global work-family interface (pp. 629645). Cambridge University Press.CrossRefGoogle Scholar
Brough, P., & Williams, J. (2007). Managing occupational stress in a high-risk industry: Measuring the job demands of correctional officers. Criminal Justice and Behavior, 34(4), 555567.Google Scholar
Brough, P., Biggs, A., & Pickering, S. (2007). Predictors of occupational stress Work Cover claims by correctional officers. Journal of Occupational Health and Safety – Australia and New Zealand, 23(1), 4352.Google Scholar
Brough, P., Brown, J., & Biggs, A. (2016a). Improving criminal justice workplaces: Translating theory and research into evidence-based practice. Routledge.Google Scholar
Brough, P., Chataway, S., & Biggs, A. (2016b). “You don’t want people knowing you’re a copper!” A contemporary assessment of police organisational culture. International Journal of Police Science & Management, 18(1), 2836.Google Scholar
Brough, P., Drummond, S., & Biggs, A. (2018). Job support, coping and control: Assessment of simultaneous impacts within the occupational stress process. Journal of Occupational Health Psychology, 23(2), 188197.Google Scholar
Brough, P., Johnson, G., Drummond, S., Pennisi, S., & Timms, C. (2011). Comparisons of cognitive ability and job attitudes of older and younger workers. Equality, Diversity and Inclusion: An International Journal, 30, 105126.CrossRefGoogle Scholar
Brough, P., Raper, M., & Spedding, J. (2020). “She’ll be right, mate!” Occupational stress research in Australia. In Sharma, K., Cooper, C., & Pestonjee, D. M. (Eds.), Organizational stress around the world: Research and practice (pp. 722). Routledge.Google Scholar
Brown, J. (2007). From cult of masculinity to smart macho: Gender perspectives on police occupational culture. In O’Neill, M., Marks, M., & Singh, A. M. (Eds.), Police occupational culture: New debates and discussion (pp. 189210). Elsevier.Google Scholar
Bryan, C., Bryan, A., Anestis, M., Anestis, J., Green, B., Etienne, N., … Ray-Sannerud, B. (2015). Measuring moral injury. Assessment, 23, 114.Google Scholar
Burke, R. J., & Mikkelsen, A. (2005). Burnout, job stress and attitudes towards the use of force by Norwegian police officers. Policing: An International Journal of Police Strategies & Management, 28(2), 269278.Google Scholar
Carlier, I. V. E., Voerman, A. E., & Gersons, B. P. R. (2000). The influence of occupational debriefing on post-traumatic stress symptomatology in traumatized police officers. British Journal of Medical Psychology, 73(1), 8798.Google Scholar
Cooper, C. L., & Marshall, J. (2018). Occupational sources of stress: A review of the literature relating to coronary heart disease and mental ill health. In Managerial, occupational and organizational stress research (pp. 320). Routledge.Google Scholar
Davidson, J., Smith, R., & Kudler, H. (1989). Validity and reliability of the DSM-III criteria for posttraumatic stress disorder: Experience with a structured interview. Journal of Nervous and Mental Disease, 177, 336341.Google Scholar
DeFrank, R., & Cooper, C. (1987). Worksite stress management interventions: Their effectiveness and conceptualisation. Journal of Managerial Psychology, 2, 410.Google Scholar
Evans, W. R., Walser, R. D., Drescher, K. D., & Farnsworth, J. K. (2020). The moral injury workbook: Acceptance and commitment therapy skills for moving beyond shame, anger, and trauma to reclaim your values. New Harbinger.Google Scholar
Everly, G. S. Jr., & Lating, J. M. (2017). The Johns Hopkins guide to psychological first aid. Johns Hopkins University Press.Google Scholar
Finn, P. (2020, December). Addressing correctional officer stress: programs and strategies. Issues and Practices. ERIC. https://eric.ed.gov/?id=ED449457Google Scholar
Fix, C. (2001). Management program: Responding to the needs of correctional staff in Pennsylvania. Corrections Today, 63(6), 9496.Google Scholar
Flaxman, P. E., Bond, F. W., & Livheim, F. (2013). The mindful and effective employee: An acceptance and commitment therapy training manual for improving well-being and performance. New Harbinger.Google Scholar
Follette, V. M., & Ruzek, J. I. (Eds.). (2006). Cognitive behavioral therapies for trauma (2nd ed.). Guilford Press.Google Scholar
Follette, W., & Naugle, A. E. (2006). Functional analytic clinical assessment in trauma treatment. In Follette, V. M. & Ruzek, J. I. (Eds.), Cognitive behavioral therapies for trauma (2nd ed., pp. 1733). Guilford Press.Google Scholar
Gershon, R., Lin, S., & Li, X. (2002). Work stress in aging police officers. Journal of Occupational and Environmental Medicine, 44(2), 160167.Google Scholar
Halpern, J., Gurevich, M., Schwartz, B., & Brazeau, P. (2009). Interventions for critical incident stress in emergency medical services: a qualitative study. Stress and Health, 25(2), 139149.Google Scholar
Hobbs, M., Mayou, R., Harrison, B., & Worlock, P. (1996). A randomised controlled trial of psychological debriefing for victims of road traffic accidents. British Medical Journal, 313, 14381439.Google Scholar
Johnson, J., & Hall, E. (1988). Job strain, workplace social support and cardiovascular disease: A cross-sectional study of a random sample of the working population. American Journal of Public Health, 78, 13361342.Google Scholar
Karasek, R. (1979). Job demands, job decision latitude, and mental strain: Implications for job redesign. Administrative Science Quarterly, 24, 285308.Google Scholar
Keane, T. M., Weathers, F. W., & Foa, E. B. (2000). Diagnosis and assessment. Guilford Press.Google Scholar
Lazarus, R., & Folkman, S. (1984). Stress, appraisal and coping. Springer.Google Scholar
Leonard, R., & Alison, L. (1999). Critical incident stress debriefing and its effects on coping strategies and anger in a sample of Australian police officers involved in shooting incidents. Work & Stress, 13(2), 144161.Google Scholar
Liberman, A. M., Best, S. R., Metzler, T. J., Fagan, J. A., Weiss, D. S., & Marmar, C. R. (2002). Routine occupational stress and psychological distress in police. Policing: An International Journal of Police Strategies & Management, 25(2), 421441.Google Scholar
Malcolm, A. S., Seaton, J., Perara, A., Sheehan, D. C., & Van Hasselt, V. B. (2005). Critical incident stress debriefing and law enforcement: An evaluative review. Brief Treatment and Crisis Interventions, 5(3), 261278.Google Scholar
Maslach, C., & Leiter, M.P. (2005) Stress and burnout: The critical research. In Cooper, C. L. (Ed.), Handbook of stress medicine and health (2nd ed., pp. 153170). CRC Press.Google Scholar
Maslach, C. (1982). Burnout: The cost of caring. Prentice Hall.Google Scholar
Matthews, L. R. (1998). Effect of staff debriefing on posttraumatic stress symptoms after assaults by community housing residents. Psychiatric Services, 49, 207212.Google Scholar
McCann, I. L., & Pearlman, L. A. (1990). Vicarious traumatization: A framework for understanding the psychological effects of working with victims. Journal of Traumatic Stress, 3(1), 131149.Google Scholar
Mendenhall, . (2020, October 20). UMN App helps first responders manage compassion fatigue. https://firstrespondertoolkit.com/Google Scholar
Mitchell, J. T. (1983). When disaster strikes … the critical incident stress debriefing process. Journal of Emergency Medical Services, 8(1), 3639.Google Scholar
Mitchell, J. T., & Bray, G. (1990). Emergency services stress. Prentice Hall.Google Scholar
Murphy, L. R. (1988). Workplace interventions for stress reduction and prevention. In Cooper, C. & Payne, R. (Eds.), Causes, coping and consequences of stress at work (pp. 310339). John Wiley.Google Scholar
O’Driscoll, M., & Brough, P. (2003). Job stress and burnout. In O’Driscoll, M., Taylor, P., & Kalliath, T. (Eds.), Organisational psychology in Australia and New Zealand (pp. 188211). Oxford University Press.Google Scholar
Palm, K. M., Polusny, M. A., & Follette, V. M. (2004). Vicarious traumatization: Potential hazards and interventions for disaster and trauma workers. Prehospital and Disaster Medicine, 19(1), 7378.Google Scholar
Pratt, E. M., Brief, D. J., & Keane, T. M. (2006). Recent advances in psychological assessment of adults with posttraumatic stress disorder. In Follette, V. M. & Ruzek, J. I. (Eds.), Cognitive behavioral therapies for trauma (2nd ed., pp. 3461). Guilford Press.Google Scholar
Quitangon, G. (2019). Vicarious trauma in clinicians: Fostering resilience and preventing burnout. Psychiatric Times, 36(7), 18.Google Scholar
Raper, M., Brough, P., & Biggs, A. (2020). Evidence for the impact of organizational resources verses job characteristics in assessments of occupational stress over time. Applied Psychology: An International Review, 69(3), 715740.Google Scholar
Resick, P., & Calhoun, K. S. (2001). Posttraumatic stress disorder. In Barlow, D. (Ed.), Clinical handbook of psychological disorders (3rd ed., pp. 60113). Guilford Press.Google Scholar
Shay, J. (2014) Moral injury. Psychoanalytic Psychology, 31(2), 182191.Google Scholar
Timms, C., Brough, P., & Graham, D. (2012). Burnt-out but engaged: The co-existence of psychological burnout and engagement. Journal of Educational Administration, 50, 327345.Google Scholar
University of Minnesota College of Education and Human Development (CEHD) & Minnesota Department of Health. (2020). First responder toolkit – Beta version. https://firstrespondertoolkit.com/Google Scholar
Violanti, J. M. (2017). Suicide behind the wall: A national analysis of corrections officer suicide. Sucidology Online, 8, 58–64.Google Scholar
Violanti, J. M., Owens, S. L., McCanlies, E., Fekedulegn, D., & Andrew, M. E. (2019). Law enforcement suicide: A review. Policing: An International Journal, 15(4) 289–298.Google Scholar
Weathers, F. W., & Keane, T. M. (2008). Trauma, definition. In Reyes, G., Elhai, J., & Ford, J. D. (Eds.), The encyclopaedia of psychological trauma (pp. 657–660). Wiley.Google Scholar
Wharton, E., Edwards, K. S., Juhasz, K., & Walser, R. D. (2019) Acceptance based interventions in the treatment of PTSD: Group and individual pilot data using acceptance and commitment therapy. Journal of Contextual Behavior Science, 14, 5564.Google Scholar

Save book to Kindle

To save this book to your Kindle, first ensure [email protected] is added to your Approved Personal Document E-mail List under your Personal Document Settings on the Manage Your Content and Devices page of your Amazon account. Then enter the ‘name’ part of your Kindle email address below. Find out more about saving to your Kindle.

Note you can select to save to either the @free.kindle.com or @kindle.com variations. ‘@free.kindle.com’ emails are free but can only be saved to your device when it is connected to wi-fi. ‘@kindle.com’ emails can be delivered even when you are not connected to wi-fi, but note that service fees apply.

Find out more about the Kindle Personal Document Service.

Available formats
×

Save book to Dropbox

To save content items to your account, please confirm that you agree to abide by our usage policies. If this is the first time you use this feature, you will be asked to authorise Cambridge Core to connect with your account. Find out more about saving content to Dropbox.

Available formats
×

Save book to Google Drive

To save content items to your account, please confirm that you agree to abide by our usage policies. If this is the first time you use this feature, you will be asked to authorise Cambridge Core to connect with your account. Find out more about saving content to Google Drive.

Available formats
×