Book contents
- Legal Informatics
- Legal Informatics
- Copyright page
- Contents
- Figures
- Tables
- Contributors
- Part I Introduction to Legal Informatics
- Part II Legal Informatics
- Part III Use Cases in Legal Informatics
- A. Contracts and Patents
- B. Litigation and E-discovery
- C. Legal Research, Government Data, and Access to Legal Information
- D. Dispute Resolution and Access to Justice
- 3.12 Online Dispute Resolution
- 3.13 Access to Justice and Technology
- 3.14 Designing Legal Experiences
- Part IV Legal Informatics in the Industrial Context
3.14 - Designing Legal Experiences
Online Communication and Resolution in Courts
from D. - Dispute Resolution and Access to Justice
Published online by Cambridge University Press: 04 February 2021
- Legal Informatics
- Legal Informatics
- Copyright page
- Contents
- Figures
- Tables
- Contributors
- Part I Introduction to Legal Informatics
- Part II Legal Informatics
- Part III Use Cases in Legal Informatics
- A. Contracts and Patents
- B. Litigation and E-discovery
- C. Legal Research, Government Data, and Access to Legal Information
- D. Dispute Resolution and Access to Justice
- 3.12 Online Dispute Resolution
- 3.13 Access to Justice and Technology
- 3.14 Designing Legal Experiences
- Part IV Legal Informatics in the Industrial Context
Summary
Technological advancements are improving how courts operate by changing the way they handle proceedings and interact with litigants. Court Innovations is a socially minded software startup that enables citizens, law enforcement, and courts to resolve legal matters through Matterhorn, an online communication and dispute resolution platform. Matterhorn was conceived at the University of Michigan Law School and successfully piloted in two Michigan district courts beginning in 2014. The platform now operates in over 40 courts and in at least eight states, and it has facilitated the resolution of more than 40,000 cases to date.2 These numbers will continue to grow as new categories of disputes and other legal matters become eligible for online management and resolution and as more court systems recognize the economic and social benefits of adopting online platform technology.3 This case study chronicles the development, implementation, and refinement of Matterhorn.
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- Legal Informatics , pp. 430 - 448Publisher: Cambridge University PressPrint publication year: 2021
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