We study the dynamic assignment of cross-trained workers in serial production lines characterized by stochastic process times and inventory buffers between stations. Throughput maximization is the objective. Each worker is trained for a subset of tasks, where emphasis is placed on systems with each worker trained for a zone of stations with stations near the zone boundaries being served (shared) by one or more other workers as well. Using sample path comparisons, we identify structural properties of optimal worker allocation policies. We identify when (i) a worker can prioritize the job in the most downstream station (last-buffer-first-served), and (ii) only the downstream (as opposed to upstream) server should serve a single task.

In this paper we study the following general class of concurrent processing systems. There are several different classes of processors (servers) and many identical processors within each class. There is also a continuous random flow of jobs, arriving for processing at the system. Each job needs to engage concurrently several processors from various classes in order to be processed. After acquiring the needed processors the job begins to be executed. Processing is done non-preemptively, lasts for a random amount of time, and then all the processors are released simultaneously. Each job is specified by its arrival time, its processing time, and the list of processors that it needs to access simultaneously. The random flow (sequence) of jobs has a stationary and ergodic structure. There are several possible policies for scheduling the jobs on the processors for execution; it is up to the system designer to choose the scheduling policy to achieve certain objectives.

We focus on the effect that the choice of scheduling policy has on the asymptotic behavior of the system at large times and especially on its stability, under general stationary and ergocic input flows.

Assigning each arriving customer to the fastest idle server is shown to maximize throughput (equivalently, minimize blocking probability) in a queueing model with Poisson arrivals, heterogeneous exponential servers, and no waiting room. If a cost structure is imposed on this model, under specified conditions the same policy minimizes the expected discounted cost and the long-run average cost per unit time.