This chapter explores several aspects of intercultural communication, including the following: a model of the intercultural communication process; the influence of culture, combined with communication practices, on interpersonal behavior; barriers to effective intercultural communication; direct and indirect communication in intercultural interactions; understanding and recognizing different communication styles; and providing culturally-sensitive feedback to colleagues and co-workers

Our appearance, gestures, body language, and other types of nonverbal communication convey tremendous amounts of information about who we are, our status, attitudes, and even our goals in an interaction. Nonverbal communication is perceived quickly and mostly subconsciously, drawing on culturally patterned expectations. Since there are few commonalities across cultures in nonverbal cues, there are ample opportunities for miscommunication, such as when and how we touch others, how we relate to time, or what clothes we wear. This chapter explores various types of nonverbal communication, such as facial expressions, gaze, gestures and bodily movements, posture, contact, spatial behavior, clothes and appearance, and nonverbal aspects of speech. At the end of the chapter, these concepts are connected to an intercultural communication-oriented pedagogy, with sample language teaching activities.