This paper is based on a parallel session presented at the BIALL Conference 2017 by Corryn Walker. The content focusses on a project undertaken by Manchester Metropolitan University Library during 2015/2016 to revamp their ‘Welcome and Induction’ programme. The project was coordinated by Corryn Walker and Elaine Cooke, both Deputy Library Services Managers. The article covers the background to, and motivation behind the project, its aims and objectives and the changes made to improve how the library welcomes new students to the service.
