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Employee resistance is often seen as the major force against the enactment of change. The literature has privileged the view that resistance, for the most extent, is the resistors’ own fault. As Ford and Ford put it, “the assumption is that they resisted a perfectly logical move.” I build on the approach that resistance to change is a form of feedback, to argue that, if organizations and their agents examine the underlying reasons, they will be better equipped to deal with the challenges related to resistance. In light of Uncertainty Reduction Theory, I also suggest that we need to move beyond the viewpoint that examines change as a one-off phenomenon and interpret it as grounded in the broader organizational life. Finally, and building on recent empirical evidence, I put forth a framework on anticipating intentions to resist future change that integrates the organization’s history of change, individual characteristics, leadership factors, and organizational factors, alongside important boundary conditions that influence the sensemaking process underlying the development of intentions to resist future changes.
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