The chapter examines the issue of civil liability in the framework of damages resulting from the use of such autonomous systems. A particular emphasis is placed on the importance of access to justice – of enhancing access for victims of harm to remedies and relief – rather than more abstract or conceptual considerations of the appropriateness of a particular regulatory solution

The potential of AI solutions to enhance effective decision-making, reduce costs, personalise offers and products, and improve risk management have not gone unnoticed by the financial industry. On the contrary, the characteristics of AI systems seem to perfectly accommodate to the features of financial services and to masterly address their most distinctive and challenging needs. Thus, the financial industry proves to provide a receptive and conducive environment to the growing application of AI solutions in a variety of tasks, activities, and decision-making processing. The aim of this paper is to examine the current state of the legal regime applicable in the European Union to the use of AI systems in the financial sector and to reflect on the need to formulate principles and rules that ensure responsible automation of decision-making and that serve as a guide for widely and extensively implementing AI solutions in banking activity.