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  • 6 - Improving Quality of Care

  • from Part 1 - The Public Health Toolkit
  • Edited by Kirsteen Watson, University of Cambridge, Jan Yates, NHS England and NHS Improvement, Stephen Gillam, University of Cambridge
  • Book:
    Essential Public Health
    Published online:
    01 December 2023
    Print publication:
    14 December 2023, pp 108-123

  • Summary

    Effective health-care makes a large and increasing contribution to preventing disease and prolonging life by reducing the population burden of disease. However, only the right kind of health-care delivered in the right way, at the right time, to the right person can improve health. Health-care interventions that are powerful enough to improve population health are also powerful enough to cause harm if incorrectly used. How can public health specialists know whether their interventions are having the desired effect? Clinicians can monitor the impact of their treatments on an individual patient basis, but how do we examine the impact of a new service? This chapter looks at what we mean by quality of health-care and considers some frameworks for its evaluation.