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The actual waiting time of each customer in a GI/G/1 queue
Do Le Minh
Journal:

Journal of Applied Probability / Volume 16 / Issue 4 / December 1979

Published online by Cambridge University Press:

14 July 2016, pp. 910-916

Print publication:

December 1979
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This paper studies a generalization of the GI/G/1 queueing system in which the inter-arrival times are not necessarily identically distributed and there is a random set-up time for customers who arrive when the server is idle. A recursive scheme is derived to obtain the distribution of the actual waiting time of each customer in the system.

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The actual waiting time of each customer in a GI/G/1 queue