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1 results

  • 6 - A New ‘Machinery of Government’?

  • from Part II - Automated States
  • Edited by Zofia Bednarz, University of Sydney, Monika Zalnieriute, University of New South Wales, Sydney
  • Book:
    <i>Money, Power, and AI</i>
    Published online:
    16 November 2023
    Print publication:
    30 November 2023, pp 116-135
    • Chapter
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  • Summary

    Governments are increasingly adopting artificial intelligence (AI) tools to assist, augment, and even replace human administrators. In this chapter, Paul Miller, the NSW Ombudsman, discusses how the well-established principles of administrative law and good decision-making apply, or may be extended, to control the use of AI and other automated decision-making (ADM) tools in administrative decision-making. The chapter highlights the importance of careful design, implementation and ongoing monitoring to mitigate the risk that ADM in the public sector could be unlawful or otherwise contravene principles of good decision-making – including consideration of whether express legislative authorisation for the use of ADM technologies may be necessary or desirable.