Narrative

Upon receipt of the mission assignment and prior to departure on PSD 4, Assistant Secretary for Preparedness and Response (ASPR) and NDMS personnel convened a conference call with hospital administration to discuss the facility’s requirements and to agree upon the capabilities that the team could provide. An advance team from ASPR made a site visit on PSDs 3 and 4 to determine the best location to establish the DMAT base of operations (BoO) prior to the arrival of the full team the next day. Setting mutual expectations prior to the arrival of the DMAT was instrumental to the success of the mission.

The responding DMAT was a standard 35-person package that is composed of physicians, nurse practitioners, physician assistants, registered nurses, paramedics, pharmacists, a safety officer, and command and control staff. DMATs are comprised of intermittent federal employees of NDMS who are currently licensed in their home state at their designated provider level. While deployed, NDMS employees are authorized to deliver medical care at their licensed level in any jurisdiction of the United States without the need to apply for reciprocity, and they receive federal liability and workers compensation coverage. DMATs are not classified as World Health Organization Emergency Medical Teams (EMTs); however, they include some capabilities typical in Type-I fixed and Type-2 EMTs in that they provide 24-hour services, stabilizing outpatient medical care and emergency care of children and adults. They do not, however, provide surgical or specialty services, or inpatient care. ¹ Separate deployable NDMS assets are available that perform damage control surgery, fixed or aeromedical transportation of critical care patients, veterinary care, patient tracking, and assistance with mortuary operations.

Due to the ongoing pandemic, the DMAT modified its normal operating procedures to facilitate the social distancing of responders and patients, and to accommodate the need for a comprehensive personal protective equipment (PPE) posture. DMATs have embedded safety and supervisory medical officers to ensure the safe operations of the group. Additionally, NDMS operations in the field are overseen by a forward-deployed ASPR Incident Management Team, which includes certified safety officers and a chief medical officer who provides operational guidance as well. A collaborative management approach is used to ensure that the team’s operational goals can be safely achieved, despite the hazardous conditions that can exist in the post-disaster environment.

Specific to operating with the ever-present coronavirus disease (COVID-19) threat, all NDMS employees were required to comply with the Centers for Disease Control and Prevention (CDC) recommendations for mask use, hand hygiene, and social distancing – whether on or off duty. Disposable surgical face masks were provided for employees in clinical areas unless they were providing direct patient care, at which point they were required to upgrade to an N-95 mask. All NDMS employees are fit tested annually for this equipment as a condition of deployment. Additionally, all NDMS providers who were in close proximity (6 feet or less) to a patient were required to wear eye protection or a face shield, and gloves. Disposable gowns were initially required for all patient contact, but this was changed to be at the discretion of the provider once daily laundry became available to wash team member uniforms after PSD 9. A large covered outdoor PPE donning station was established outside the triage and clinical tents (Figure 1), and handwashing stations, as well as hand sanitizing gel, were available at every entrance to a tent or NDMS-occupied area and throughout the treatment and administrative or support areas of the BoO. Stretchers were covered with disposable sheets that were changed after every patient. Wherever possible, disposable diagnostic equipment was used, and, where this was not possible, the equipment and patient areas were decontaminated using either a spray solution or pre-soaked wipes with a quaternary solution that was accepted by the Environmental Protection Agency for surface cleaning and sanitization. Sharps, as well as contaminated or medical waste generated by the DMAT, were red bagged and managed by a contracted certified waste management company.

Figure 1. Overhead view of the DMAT base of operations for this deployment. Yellow arrows indicate the 1-way direction of patient movement through the facility. LOGS = logistics; COMMS = communications; PPE = personal protective equipment (donning station); and GREEN, YELLOW, and RED indicate the triage category for patients treated in the tent. Photo by Ryan Goodson.

With the concurrence of the hospital ED, NDMS co-located a nurse or paramedic with a portable radio with hospital staff at the ED triage point to determine whether patients would stay in the hospital (ED) or be moved to the DMAT. Each patient arriving by EMS or as a walk-in was assessed for signs and symptoms of COVID-19 based on CDC guidance along with the chief complaint for their visit, with the intent of keeping potentially infected patients isolated in the ED in order the reduce the risk to providers and other patients. ² Patients who would likely require ancillary services, such as imaging, or who were assessed as having an Emergency Severity Index of 1 or 2 were not normally treated in the DMAT tents.

To accommodate social distancing for patients, the DMAT increased its spacing between patient care stations and initiated 1-way flow for patients through the treatment tents, which were separated for minor (triage category green) patients and intermediate or emergent patients (triage categories yellow and red) (see Figure 1). A minimum of 6 feet or more was established between chairs or stretchers in the treatment tents, effectively reducing the capacity of the tents by at least 50% (Figure 2). Prior to the pandemic, chairs and stretchers were typically placed as close as possible to maximize capacity but still permit access to patients. Patient flow was controlled by staff direction and the use of yellow caution tape, orange cones, and appropriate signage. Patients were asked to wear surgical masks and to wash their hands prior to entering the medical treatment area. Airflow in the tents was increased through the use of additional air conditioning units, and high-efficiency particulate air (HEPA) filters were requested for the air handling unit returns. Additionally, contracted services were obtained to clean and sanitize the entire BoO several times daily using CDC-recommended guidance.

Figure 2. The spacing between recumbent patient care stations was increased on the Yellow/Red side of the treatment tent. Photo by Andrew Garrett.

Responder meals and overnight billeting operations were modified as well. There were no multiple-serving packages permitted for snacks or meals, and social distancing was enforced during break times and in cohorted sleeping situations. Ventilation was increased in areas where staff congregated for break time and sleeping, and HEPA recirculating fans were provided by the hospital in the cohorted sleeping area. All NDMS employees were required to participate in daily monitoring for signs and symptoms of COVID-19 using a text-message-based system, which was overseen by health and safety personnel at NDMS headquarters. This supervised daily monitoring continued for 14 days after arriving home after deployment. No-contact thermometers were provided for staff to use at shift change to encourage self-monitoring.