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EXPLORING THE COMBINED USE OF SOLICITED DIARIES AND PHOTOGRAPHY BY OLDER PATIENTS IN THEIR PROCESS OF SELF-CARE WITH MEDICATION PACKAGING

Published online by Cambridge University Press:  27 July 2021

Giana Carli Lorenzini  and
Annika Olsson
Giana Carli Lorenzini*
Affiliation:
Packaging Logistics, Department of Design Sciences, Lund University
Annika Olsson
Affiliation:
Packaging Logistics, Department of Design Sciences, Lund University
*
Carli Lorenzini, Giana, Lund University, Design Sciences, Sweden, [email protected]

Abstract

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Design has the potential to include or exclude people, depending on how user needs are translated into products. Design exclusion has been vast in design for health care. Medication packaging design is a common example. It does a good job of protecting the product but can result in creating difficulties when used, especially for those who are older. Research in this area lacks an inclusive and user-centered approach because potential users have been studied outside of their context of living and with methods that limit participation. The aim of this study was to explore the combined use of solicited diaries and photography to engage and include older users in gathering data and reflecting on their day-to-day experiences of using multiple medications and the medication packaging. Our findings show key learnings of using this combined method, as well as related methodological challenges, and provide recommendations to tackle these challenges. The use of solicited diaries with photographs taken by participants is deemed to be relevant in interdisciplinary fields of research and practice, where designers and other professionals aim to better understand the reality of older people and create meaning in their experiences of self-care.

Keywords

Design methodsInclusive designMedication packagingPatient centred designUser centred design
Type
Article
Information
Proceedings of the Design Society , Volume 1: ICED21 , August 2021 , pp. 1511 - 1520
Creative Commons
Creative Common License - CCCreative Common License - BYCreative Common License - NCCreative Common License - ND
This is an Open Access article, distributed under the terms of the Creative Commons Attribution-NonCommercial-NoDerivatives licence (http://creativecommons.org/licenses/by-nc-nd/4.0/), which permits non-commercial re-use, distribution, and reproduction in any medium, provided the original work is unaltered and is properly cited. The written permission of Cambridge University Press must be obtained for commercial re-use or in order to create a derivative work.
Copyright
The Author(s), 2021. Published by Cambridge University Press

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