Published online by Cambridge University Press: 14 March 2018
D. Sherman: This session centers on approaches to maintaining major equipment—primarily electron microscopes. I thought we ought to look at how effective it is to seivice with onsite engineers. So with that I would like to start us out with Pat McGinley from JEOL.
Pat is a long—time JEOL employee. He started out as a service engineer in 1976 and is currently Vice President of Service and a member of the Board of Directors for JEOL USA.
Because of space constraints, this valuable article was condensed by nearly a factor oftwo from the original. Many significant panalist comments and Q's & A's were removed.tfyouwouldlikgaPDFofthe original article, please make your request af [email protected]