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Overcoming Patient Barriers to Discussing Physician Hand Hygiene: Do Patients Prefer Electronic Reminders to Other Methods?

Published online by Cambridge University Press:  02 January 2015

Kaarin Michaelsen ,
Jason L. Sanders ,
Shanta M. Zimmer  and
Gregory M. Bump
Kaarin Michaelsen*
Affiliation:
University of Pittsburgh School of Medicine, Pittsburgh, Pennsylvania
Jason L. Sanders
Affiliation:
University of Pittsburgh School of Medicine, Pittsburgh, Pennsylvania
Shanta M. Zimmer
Affiliation:
University of Pittsburgh School of Medicine, Pittsburgh, Pennsylvania Department of Internal Medicine, University of Pittsburgh Medical Center, Pittsburgh, Pennsylvania
Gregory M. Bump
Affiliation:
University of Pittsburgh School of Medicine, Pittsburgh, Pennsylvania Department of Internal Medicine, University of Pittsburgh Medical Center, Pittsburgh, Pennsylvania
*
University of Pittsburgh School of Medicine, 200 Lothrop Street, Pittsburgh, PA 15213 ([email protected])
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Abstract

Background.

Despite agreement that handwashing decreases hospital-acquired infections (HAIs), physician hand hygiene remains suboptimal. Interventions to empower patients to discuss handwashing have had variable success.

Objective.

To understand patient perceived barriers to discussing physician hand hygiene and to determine whether patients prefer electronic alerts over printed information as an intervention to discuss physician handwashing.

Design.

Cross-sectional study of 250 medical/surgical patients at an academic medical center.

Results.

Ninety-six percent of patients had heard of HAIs. Ninety-six percent of patients thought it was important for physicians to clean their hands before touching anything in a patient's room. The majority of patients (78%) believed patients should remind physicians to clean their hands. Thirty-two percent of patients observed physician hand hygiene noncompliance. In multivariate analysis, predictors of not speaking up regarding physician hand hygiene included never having worked in health care (odds ratio [OR], 2.8 [95% confidence interval (CI), 1.5-5.1]), not observing a physician clean hands before touching the patient (OR, 2.4 [95% CI, 1.3-4.4]), and not thinking patients should have to remind physicians to clean hands (OR, 5.5 [95% CI, 2.4-12.7]). Ninety-three percent of patients favored electronic device reminders over printed information as an intervention to encourage patients to discuss hand hygiene with their doctors.

Conclusions.

The strongest predictor of not challenging a doctor to clean their hands was not believing it was the patient's role to do so. Patients prefer electronic device reminders to printed information as an aid in overcoming barriers to discussing hand hygiene with physicians.

Type
Original Article
Information
Infection Control & Hospital Epidemiology , Volume 34 , Issue 9 , September 2013 , pp. 929 - 934
Copyright
Copyright © The Society for Healthcare Epidemiology of America 2013

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