Book contents
- Measuring Compliance
- Measuring Compliance
- Copyright page
- Contents
- Figures
- Tables
- Contributors
- 1 Measuring Compliance: The Challenges in Assessing and Understanding the Interaction between Law and Organizational Misconduct
- Part 1 The Compliance Industry, the State, and Measurement Needs
- Part 2 Quantitative Approaches to Measuring Corporate Compliance
- Part 3 Qualitative Approaches to Measuring Corporate Compliance
- 11 Engaging Qualitative Research Approaches to Investigate Compliance Motivations: Understanding the How and Why of Compliance
- 12 Admitting Noncompliance: Interview Strategies for Assessing Undetected Legal Deviance
- 13 Compliance Ethnography: What Gets Lost in Compliance Measurement
- Part 4 Mixed Methods and Building on Existing Compliance Research
- Index
- References
11 - Engaging Qualitative Research Approaches to Investigate Compliance Motivations: Understanding the How and Why of Compliance
from Part 3 - Qualitative Approaches to Measuring Corporate Compliance
Published online by Cambridge University Press: 17 February 2022
- Measuring Compliance
- Measuring Compliance
- Copyright page
- Contents
- Figures
- Tables
- Contributors
- 1 Measuring Compliance: The Challenges in Assessing and Understanding the Interaction between Law and Organizational Misconduct
- Part 1 The Compliance Industry, the State, and Measurement Needs
- Part 2 Quantitative Approaches to Measuring Corporate Compliance
- Part 3 Qualitative Approaches to Measuring Corporate Compliance
- 11 Engaging Qualitative Research Approaches to Investigate Compliance Motivations: Understanding the How and Why of Compliance
- 12 Admitting Noncompliance: Interview Strategies for Assessing Undetected Legal Deviance
- 13 Compliance Ethnography: What Gets Lost in Compliance Measurement
- Part 4 Mixed Methods and Building on Existing Compliance Research
- Index
- References
Summary
Abstract: The decisions firms make surrounding compliance drive the work of academics and practitioners alike as they respond and seek to understand those actions. Fundamentally, compliance is about behavior, which necessitates not only measuring the what, but also the why and the how. Often, this measurement elicits quantitative research techniques to offer insights into compliance behavior. We argue that measuring compliance must include an understanding of the why and how decisions surrounding compliance are made, and qualitative techniques, including interviews and focus groups, enable a deeper understanding of compliance behaviors and decisions. In this chapter, we conceptualize compliance as a process between individuals and organizations and that a qualitative research approach enhances understandings of the how and why of compliance. We offer brief descriptions of both qualitative interviewing (including semi-structured and elite interviews) and focus groups and provide examples of how these techniques can be employed to examine compliance. We discuss the strengths and weaknesses of each methodological approach. We conclude by making a case for integrating these approaches alongside other research methodologies as part of a multi-method pursuit of compliance measurement.
- Type
- Chapter
- Information
- Measuring ComplianceAssessing Corporate Crime and Misconduct Prevention, pp. 189 - 201Publisher: Cambridge University PressPrint publication year: 2022