Skip to main content Accessibility help
×
Hostname: page-component-78c5997874-mlc7c Total loading time: 0 Render date: 2024-11-09T19:38:52.210Z Has data issue: false hasContentIssue false

Chapter 7 - Consequences of leadership

Published online by Cambridge University Press:  01 September 2022

Jean Hartley
Affiliation:
The Open University, Milton Keynes
John Benington
Affiliation:
Warwick Business School
Get access

Summary

In this chapter:

The ideas and the evidence about how leadership has (or is thought to have) impacts on other people and on organisational and health outcomes is examined. It is widely asserted that leadership is critical for organisational performance whether in the public, private or voluntary sectors. But what is the evidence? We examine the problems of establishing the impact: lack of data; lack of clear causation; and attribution errors. The chapter then looks at two frameworks that may help to tease out the impacts, or consequences, of leadership. Yukl's framework focuses on three organisational impacts: efficiency and process reliability; human resources and relations; and innovation and adaptation. The chapter then takes a broader view of consequences by using a public value perspective to look at outcomes and impact. Evidence from healthcare is then examined in relation to this framework, focusing on inputs, activities, partnership/network working and co-production, user satisfaction, outputs and outcomes.

Establishing causes and effects

There are any number of texts that assert that leadership is critical for organisational performance, whether in the private, public or voluntary public sectors. In the public sector in the UK, there has been a particular emphasis on leadership as one of the means by which improvements in services and/or service transformation is achieved. Leadership was signalled as central to the reform of UK public services, with the Cabinet Office's Performance and Innovation Unit document Strengthening leadership in the public sector (PIU, 2000). There was no escape from the prevalence of leadership in public service reform under the Labour Government from 1997 onwards. Health is no exception to this, and the Darzi report (DH, 2008) pays particular attention to the need to develop leaders, both clinical and non-clinical, in order to improve healthcare.

However, while the impact of leadership on performance is often asserted, the evidence is more fragile, ambiguous or incomplete. There are problems on several fronts in relation to evidence. First, there is more writing about leadership in general descriptive terms than there is detailed research evidence. Some of this is ‘the romance of leadership’ (Meindl and Ehrlich, 1987). So, it is sometimes claimed that particular qualities, behaviours or practices are relevant for ‘effective’ leadership but no data are given. This leaves the field open to broad principles and vague generalisations that are not supported by evidence.

Type
Chapter
Information
Publisher: Bristol University Press
Print publication year: 2010

Access options

Get access to the full version of this content by using one of the access options below. (Log in options will check for institutional or personal access. Content may require purchase if you do not have access.)

Save book to Kindle

To save this book to your Kindle, first ensure [email protected] is added to your Approved Personal Document E-mail List under your Personal Document Settings on the Manage Your Content and Devices page of your Amazon account. Then enter the ‘name’ part of your Kindle email address below. Find out more about saving to your Kindle.

Note you can select to save to either the @free.kindle.com or @kindle.com variations. ‘@free.kindle.com’ emails are free but can only be saved to your device when it is connected to wi-fi. ‘@kindle.com’ emails can be delivered even when you are not connected to wi-fi, but note that service fees apply.

Find out more about the Kindle Personal Document Service.

Available formats
×

Save book to Dropbox

To save content items to your account, please confirm that you agree to abide by our usage policies. If this is the first time you use this feature, you will be asked to authorise Cambridge Core to connect with your account. Find out more about saving content to Dropbox.

Available formats
×

Save book to Google Drive

To save content items to your account, please confirm that you agree to abide by our usage policies. If this is the first time you use this feature, you will be asked to authorise Cambridge Core to connect with your account. Find out more about saving content to Google Drive.

Available formats
×